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CPaaS Industry
March 14, 2026
high impact
Infobip Launches AgentOS to Bring AI Agents to CPaaS Platforms - National Today
AI Summary
Infobip Introduces AgentOS: AI-Powered Agent Platform for CPaaS Ecosystem Infobip has launched AgentOS, a groundbreaking AI-driven platform designed to revolutionize communication services within the CPaaS (Communications Platform as a Service) industry. The new solution aims to integrate advanced AI agents directly into communication platforms, enabling businesses to enhance their customer interaction capabilities. AgentOS represents a significant step in leveraging artificial intelligence to transform how companies manage and execute customer communications across various channels.
Key Takeaways
- • AgentOS introduces AI-powered agents to streamline customer communication processes
- • Infobip's platform allows for more intelligent and adaptive communication strategies
- • The solution represents a major technological advancement in the CPaaS ecosystem